Frequently Asked Questions - F.A.Q

This list of Frequently Asked Questions will most likely contain the answer to your question and it is just a mouse click away, if you still can't solve your problem from here, you can mail to Support@FreePowerpointToVideo.com, please include your registered key to receive priority support.

Question and Answer !

  • Q: What is RZ PowerPoint Converter?
  • A:
    RZ PowerPoint Converter is a total solution for convert any powerpoint files, with it you can easy to convert PowerPoint files to all popular format videos, or convert and burn to DVD for playback on the dvd players.

  • Q: Is there a watermark on RZ PowerPoint Converter Free Edition?
  • A:
    It won't add watermark when convert PowerPoint to AVI video, but it will add watermark when convert PowerPoint to other format videos or DVD, you could download RZ PowerPoint Converter Free Edition from our official website!

  • Q: Is RZ PowerPoint Converter easy to use?
  • A:
    Yes. Our softwares are designed with the beginner in mind, so it's very easy to use.

  • Q: I don't have a Credit Card. How can I Upgrade to RZ PowerPoint Converter Pro/Platinum Edition?
  • A:
    To order by PayPal/Phone/Fax/IPS/Check/Cash/Bank Wire Transfer, begin as you would order online, but in secure order process, select a corresponding payment option, and follow the instructions!

  • Q: Do you accept PayPal?
  • A:
    Yes, of course, begin as you would order online, but in secure order process, select Paypal payment option, and follow the instructions!

  • Q: I lost my register key. What can i do to get it back?
  • A:
    You can get it back via e-mail, please send mail to Support@FreePowerPointtovideo.com enclosing your register name, the order ID and the alternate email address!

  • Q: What can i do to register RZ PowerPoint Converter after i placed an order successfully?
  • A:
    We provide a step by step guides to help our users to register RZ PowerPoint Converter, Please click here for detail!

  • Q: There is other software conflict with RZ PowerPoint Converter, what can i do?
  • A:
    Please report it to Support@FreePowerPointtovideo.com

  • Q: If you have problem when converting some old PPT files, what can i do?
  • A:
    Please simply use MS Powerpoint 2010 or above version to open the old PPT files, and save them as new PPTx files, then try again, it will be OK.

  • Q: If you lost some transition animations after converted the PowerPoint presentation, what can i do?
  • A:
    Please press the top left corner program About, then select Conversion Mode, then check "Conversion Mode 2", then try again, it will be OK. But please note, the conversion mode 2 needs MS PowerPoint 2010 or above version.